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Here's what needs attention before your next quote.
Missing photos, fixture model, or access clearance
High risk of concealed pipework or sub-floor access issues
All critical photos, dimensions & scope items validated
Most incomplete enquiries are missing fixture details and access photos. Requesting clear photos upfront has reduced preliminary site visit times by 38% this month.
Review operational scopes and verify site inputs before issuing estimates
| Customer & Contact | Job Issue & Scope Details | Location | Scope Readiness | Triage Status | Last Updated | Action |
|---|---|---|---|---|---|---|
SW Sam Wilson 0401 552 830 | Hot-water unit leak (Rheem Stellar 330) photo_camera1 photoemergencyUrgent safety attention | Coburg VIC 3058 | Scope completeness47% awaiting analysis | warningAttention required | 13 Sept | |
TP Test Person 0400 111 222 | Blocked storm water drain following heavy rain mic1 voice memowater_dropDriveway pooling | Brunswick VIC 3056 | Scope completeness38% Missing awaiting analysis | warningNeeds information | 13 Sept | |
CW Chris Wong 0431 559 742 | Toilet keeps running | Coburg VIC 3058 | Scope completeness31% Missing awaiting analysis | warningNeeds information | 12 Sept | |
NP Nadia Petrov 0468 224 190 | No hot water at all since this morning local_fire_departmentNo hot water | Reservoir VIC 3073 | Scope completeness37% Missing awaiting analysis | warningNeeds information | 12 Sept | |
HS Harold Simmons 0402 117 663 | Bathroom tap dripping in the hallway ensuite | Brunswick VIC 3056 | Scope completeness33% Missing awaiting analysis | warningNeeds information | 12 Sept |