CW
Chris WongEnquiry
0431 559 742 • Mobilephoto_library0 photos attachedStandard urgency
format_quote
“Toilet keeps running.”
Submitted via Customer intakeLoading job…
“Toilet keeps running.”
Submitted via Customer intakeDetermines access requirements and likely fixture configuration.
Close-coupled vs wall-faced vs in-wall cistern changes parts and labour.
Separates standard bookings from emergency call-outs and pricing.
Driveway/parking, gate access and site entry affect the visit and quote.
Needed to schedule the visit or inspection window.
Industry-standard quote as a Word document or PDF. You set every price.
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Key job details are absent. Send the customer the prepared follow-up questions before committing to anything.
Water trickling into the pan continuously points at the outlet valve or float; water on the floor is a different problem. Ask what the customer actually sees.
Confirm the customer can be without that fixture for the day, and whether it is the only toilet on the property.
Close-coupled, wall-faced and concealed-cistern toilets take different parts and different access. One photo of the whole toilet settles it.
Reference only. This guidance shapes what to ask or check next — the readiness score, the band and the safety routing are decided by the rules engine.
QuoteReady assists scope readiness. Final trade assessment and warranty responsibility stay with the qualified professional, and every price and customer message needs your approval before dispatch.
Reviewed by Alex MillerCalculated from the customer enquiry and attached evidence.
Reviewing the photo captures against your standard callout rates.
Customer confirmation of isolation valve access and on-site inspection time.